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Remember when an unannounced price reduction meant a refund?
Author	Message
TheTriforceKid Joined: Tue Apr 24, 2012 8:08 pm Posts: 50	Re: Remember when an unannounced price reduction meant a refund? BUy a real, brand new gun...use it a few times..price goes down a week later, are you gonna get a refund? f*** no. You've used the product, so deal with it, you entitled, whiny little turd.
Wed Jun 13, 2012 8:21 pm

Trundle Joined: Mon Oct 25, 2010 4:38 pm Posts: 346	Re: Remember when an unannounced price reduction meant a refund? Ridiculous topic started and supported by ridiculous people. Y'know, the fact that average IQ is rising with each new generation is good. Problem is, balls, spine, integrity and responsibility for one's actions seem to be the price.
Wed Jun 13, 2012 8:39 pm

noxrex Joined: Fri Jan 06, 2012 2:13 pm Posts: 91	Re: Remember when an unannounced price reduction meant a refund? To anyone who uses "entitled": You keep using that word. I do not think it means what you think it means. Also, you can't compare PHYSICAL GOODS to IN GAME ITEMS. You also failed to notice HIREZ HAS REFUNDED IN THE PAST. You also failed to notice HIREZ FAILED TO NOTIFY US WEEKS AHEAD THAT ITEM PRICES WOULD BE CHANGED. You also failed to notice WE DID NOT WANT NEW WEAPONS. You also failed to read every complaint and suggestion the forum has had, and the tribal council, and HiRez went ahead and almost did absolutely nothing in those submitted (wrong sentinel nerf course, barely any automatic nerf, more powerful automatics in the right hands (if accurate), and 0 new CTF maps). HiRez not refunding XP is a swift kick in the balls, after already been gagged and punched and beatend on the ground with this update. It's a terrible shame people are defending this hypocrisy.
Wed Jun 13, 2012 9:55 pm

Saeviomage Joined: Mon Apr 02, 2012 9:59 pm Posts: 496	Re: Remember when an unannounced price reduction meant a refund? If you think you deserve a refund because a product went down in price after you bought it: http://youtu.be/CYWaM3RqLJI?t=16s
Wed Jun 13, 2012 10:20 pm

Limyc Community Agent Joined: Mon Feb 01, 2010 9:04 pm Posts: 4000 Steam Gamer Name: [DG] Limyc	Re: Remember when an unannounced price reduction meant a refund? noxrex wrote: To anyone who uses "entitled": You keep using that word. I do not think it means what you think it means. entitled - qualified for by right according to law. e.g. believing that a price drop means HiRez MUST give refunds. Also, you can't compare PHYSICAL GOODS to IN GAME ITEMS. Been covered, see Virtual Goods and Steam. You also failed to notice HIREZ HAS REFUNDED IN THE PAST. Been covered, see "anything goes in beta." There hasn't been any mass refund post-launch that I am aware of unless it was because of a transaction error. You also failed to notice HIREZ FAILED TO NOTIFY US WEEKS AHEAD THAT ITEM PRICES WOULD BE CHANGED. Been covered, human error and makes no difference anyway. If you buy it, you accept the price. If it goes on sale the next day, sorry, that's the way it goes sometimes. You also failed to notice WE DID NOT WANT NEW WEAPONS. How is this relevant? You also failed to read every complaint and suggestion the forum has had, and the tribal council, and HiRez went ahead and almost did absolutely nothing in those submitted (wrong sentinel nerf course, barely any automatic nerf, more powerful automatics in the right hands (if accurate), and 0 new CTF maps). How is this relevant? HiRez not refunding XP is a swift kick in the balls, after already been gagged and punched and beatend on the ground with this update. You need a hug. It's a terrible shame people are defending this hypocrisy. How is this hypocrisy? Because they previously gave refunds on two or three special occasions but they are not doing so now? _________________ READ THIS PLEASE The Report System explained Try CAT the problem solver I am a community volunteer. I am not a Hi-Rez employee. Views expressed by me are my own and do not necessarily reflect the views of Hi-Rez Studios or its affiliates.
Wed Jun 13, 2012 10:36 pm

FACECAR Joined: Mon May 03, 2010 11:31 am Posts: 68	Re: Remember when an unannounced price reduction meant a refund? Eh, give them their refunds. The costs are just another aspect of the game that's being balanced and who feels that balance should not be determined by when he or she picked up the game. Does that mean Hi-Rez might be more conservative about reducing weapon costs? Perhaps. But weapons should not become cheaper by virtue of being older. It's all in the balance. Throw your customers a bone. Knowing that you'll make good when prices drop makes it a little easier for people to spend money.
Thu Jun 14, 2012 1:16 am

DogmeatX Joined: Thu Dec 02, 2010 9:13 am Posts: 1259	Re: Remember when an unannounced price reduction meant a refund? Solution: don't buy anything from H-R again. Despite the usual "loldealwidit" comments, this seems to unforunately be a recurring thing here. People get/feel burned and then don't pay another penny towards this game. I don't think it's anything to do with "lolpricesgodowndealwidit" but how quickly this happens and for apparently no obvious reason, that might be one reason why people get annoyed/discouraged to spend anything more in future. Not quite the same as a can of beer because the perception of value is different. I believe H-R should instead of having individual prices per item just sell XP or have a fixed gold/XP ratio instead. Alternatively why not do this: when an item is released, put some kind of release date next to it and basically state the price will be fixed for X number of weeks after which point it will be reviewed. Can't get fairer than that. People will know how long an item has been out, when it's due for possible price review and the guys who buy it won't really have much reason to complain if they know in advance the price might change after a certain time.
Thu Jun 14, 2012 2:04 am

Saeviomage Joined: Mon Apr 02, 2012 9:59 pm Posts: 496	Re: Remember when an unannounced price reduction meant a refund? DogmeatX wrote: Solution: don't buy anything from H-R again. Despite the usual "loldealwidit" comments, this seems to unforunately be a recurring thing here. People get/feel burned and then don't pay another penny towards this game. The people who are feeling burned because the day after they bought something there was a sale are the same people who would feel burned because a weapon they bought because it was OP has been balanced correctly, or a better weapon got released, or a nicer looking weapon got released etc. They're feeling burned at something that's completely fair and a standard modus operandi across pretty much the whole of retail. If you have to keep catering to them, it's just going to be a massive PITA. Better to let them feel burned and p*** off.
Thu Jun 14, 2012 10:29 pm

MrLordcaptain Joined: Wed Nov 16, 2011 7:42 pm Posts: 654	Re: Remember when an unannounced price reduction meant a refund? You pay more if a weapon is new, simple as that and the refunds in the past were Beta refunds I think it was abselutely fair and the only thing that could have been done better is telling us before the change. _________________ Remove hitscan from pistols and shotguns
Fri Jun 15, 2012 7:26 am

TheTriforceKid Joined: Tue Apr 24, 2012 8:08 pm Posts: 50	Re: Remember when an unannounced price reduction meant a refund? noxrex wrote: To anyone who uses "entitled": You also failed to notice WE DID NOT WANT NEW WEAPONS. We? Who is we? If by we, you mean just you, then, yes, we. If you meant "We" as in the vast majority of players overall, I think you're sadly mistaken. Who the hell complains about getting new weapons AND an upgrade system where buying the weapon early and leveling it up costs 3 times less than it used to anyway? Sounds to me like someone is just butthurt.
Fri Jun 15, 2012 6:48 pm

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Remember when an unannounced price reduction meant a refund?

Author

Message

TheTriforceKid

Joined: Tue Apr 24, 2012 8:08 pm
Posts: 50

Re: Remember when an unannounced price reduction meant a refund?

BUy a real, brand new gun...use it a few times..price goes down a week later, are you gonna get a refund? f*** no. You've used the product, so deal with it, you entitled, whiny little turd.

Wed Jun 13, 2012 8:21 pm

Trundle

Joined: Mon Oct 25, 2010 4:38 pm
Posts: 346

Re: Remember when an unannounced price reduction meant a refund?

Ridiculous topic started and supported by ridiculous people. Y'know, the fact that average IQ is rising with each new generation is good. Problem is, balls, spine, integrity and responsibility for one's actions seem to be the price.

Wed Jun 13, 2012 8:39 pm

noxrex

Joined: Fri Jan 06, 2012 2:13 pm
Posts: 91

Re: Remember when an unannounced price reduction meant a refund?

To anyone who uses "entitled":

You keep using that word. I do not think it means what you think it means.

Also, you can't compare PHYSICAL GOODS to IN GAME ITEMS.

You also failed to notice HIREZ HAS REFUNDED IN THE PAST.

You also failed to notice HIREZ FAILED TO NOTIFY US WEEKS AHEAD THAT ITEM PRICES WOULD BE CHANGED.

You also failed to notice WE DID NOT WANT NEW WEAPONS.

You also failed to read every complaint and suggestion the forum has had, and the tribal council, and HiRez went ahead and almost did absolutely nothing in those submitted (wrong sentinel nerf course, barely any automatic nerf, more powerful automatics in the right hands (if accurate), and 0 new CTF maps).

HiRez not refunding XP is a swift kick in the balls, after already been gagged and punched and beatend on the ground with this update.

It's a terrible shame people are defending this hypocrisy.

Wed Jun 13, 2012 9:55 pm

Saeviomage

Joined: Mon Apr 02, 2012 9:59 pm
Posts: 496

Re: Remember when an unannounced price reduction meant a refund?

If you think you deserve a refund because a product went down in price after you bought it:
http://youtu.be/CYWaM3RqLJI?t=16s

Wed Jun 13, 2012 10:20 pm

Limyc

Community Agent

Joined: Mon Feb 01, 2010 9:04 pm
Posts: 4000
Steam Gamer Name: [DG] Limyc

Re: Remember when an unannounced price reduction meant a refund?

noxrex wrote:

To anyone who uses "entitled":

You keep using that word. I do not think it means what you think it means.
entitled - qualified for by right according to law. e.g. believing that a price drop means HiRez MUST give refunds.

Also, you can't compare PHYSICAL GOODS to IN GAME ITEMS.
Been covered, see Virtual Goods and Steam.

You also failed to notice HIREZ HAS REFUNDED IN THE PAST.
Been covered, see "anything goes in beta." There hasn't been any mass refund post-launch that I am aware of unless it was because of a transaction error.

You also failed to notice HIREZ FAILED TO NOTIFY US WEEKS AHEAD THAT ITEM PRICES WOULD BE CHANGED.
Been covered, human error and makes no difference anyway. If you buy it, you accept the price. If it goes on sale the next day, sorry, that's the way it goes sometimes.

You also failed to notice WE DID NOT WANT NEW WEAPONS.
How is this relevant?

You also failed to read every complaint and suggestion the forum has had, and the tribal council, and HiRez went ahead and almost did absolutely nothing in those submitted (wrong sentinel nerf course, barely any automatic nerf, more powerful automatics in the right hands (if accurate), and 0 new CTF maps).
How is this relevant?

HiRez not refunding XP is a swift kick in the balls, after already been gagged and punched and beatend on the ground with this update.
You need a hug.

It's a terrible shame people are defending this hypocrisy.
How is this hypocrisy? Because they previously gave refunds on two or three special occasions but they are not doing so now?

_________________
READ THIS PLEASE

The Report System explained

Try CAT the problem solver

I am a community volunteer. I am not a Hi-Rez employee. Views expressed by me are my own and do not necessarily reflect the views of Hi-Rez Studios or its affiliates.

Wed Jun 13, 2012 10:36 pm

FACECAR

Joined: Mon May 03, 2010 11:31 am
Posts: 68

Re: Remember when an unannounced price reduction meant a refund?

Eh, give them their refunds. The costs are just another aspect of the game that's being balanced and who feels that balance should not be determined by when he or she picked up the game. Does that mean Hi-Rez might be more conservative about reducing weapon costs? Perhaps. But weapons should not become cheaper by virtue of being older. It's all in the balance.

Throw your customers a bone. Knowing that you'll make good when prices drop makes it a little easier for people to spend money.

Thu Jun 14, 2012 1:16 am

DogmeatX

Joined: Thu Dec 02, 2010 9:13 am
Posts: 1259

Re: Remember when an unannounced price reduction meant a refund?

Solution: don't buy anything from H-R again. Despite the usual "loldealwidit" comments, this seems to unforunately be a recurring thing here. People get/feel burned and then don't pay another penny towards this game.

I don't think it's anything to do with "lolpricesgodowndealwidit" but how quickly this happens and for apparently no obvious reason, that might be one reason why people get annoyed/discouraged to spend anything more in future. Not quite the same as a can of beer because the perception of value is different.

I believe H-R should instead of having individual prices per item just sell XP or have a fixed gold/XP ratio instead.

Alternatively why not do this: when an item is released, put some kind of release date next to it and basically state the price will be fixed for X number of weeks after which point it will be reviewed. Can't get fairer than that. People will know how long an item has been out, when it's due for possible price review and the guys who buy it won't really have much reason to complain if they know in advance the price might change after a certain time.

Thu Jun 14, 2012 2:04 am

Saeviomage

Joined: Mon Apr 02, 2012 9:59 pm
Posts: 496

Re: Remember when an unannounced price reduction meant a refund?

DogmeatX wrote:

The people who are feeling burned because the day after they bought something there was a sale are the same people who would feel burned because a weapon they bought because it was OP has been balanced correctly, or a better weapon got released, or a nicer looking weapon got released etc.

They're feeling burned at something that's completely fair and a standard modus operandi across pretty much the whole of retail. If you have to keep catering to them, it's just going to be a massive PITA. Better to let them feel burned and p*** off.

Thu Jun 14, 2012 10:29 pm

MrLordcaptain

Joined: Wed Nov 16, 2011 7:42 pm
Posts: 654

Re: Remember when an unannounced price reduction meant a refund?

You pay more if a weapon is new, simple as that and the refunds in the past were Beta refunds

I think it was abselutely fair and the only thing that could have been done better is telling us before the change.

_________________
Remove hitscan from pistols and shotguns

Fri Jun 15, 2012 7:26 am

TheTriforceKid

Joined: Tue Apr 24, 2012 8:08 pm
Posts: 50

Re: Remember when an unannounced price reduction meant a refund?

noxrex wrote:

To anyone who uses "entitled":

You also failed to notice WE DID NOT WANT NEW WEAPONS.

We? Who is we? If by we, you mean just you, then, yes, we.

If you meant "We" as in the vast majority of players overall, I think you're sadly mistaken.

Who the hell complains about getting new weapons AND an upgrade system where buying the weapon early and leveling it up costs 3 times less than it used to anyway? Sounds to me like someone is just butthurt.

Fri Jun 15, 2012 6:48 pm

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Remember when an unannounced price reduction meant a refund?