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Is Hi-Rez trying to p*** off its paying players?
Author	Message
DOLZero Joined: Sun Mar 13, 2011 12:00 am Posts: 494 Location: Hilly Terrain	Is Hi-Rez trying to p*** off its paying players? I had no idea that there were going to be items in the game that are purchasable with gold only when I bought my $30 pack. At the time I figured I might as well just fill out my arsenal because I could always use my exp to buy stuff that came out later. Well release has come and gone, and not only is it impossible to change your name without real money purchases, but its impossible to pick up the new skins as well. Now I don't have a problem with there being real money costs for cosmetic upgrades, but I do have a problem with not having the chance to purchase these upgrades with the gold that I spent money for. At least if I had some kind of notification that there were going to be items that I could only buy with gold I could have saved some instead of buying weapons and gear for classes that I rarely use. Hell, even some of those weapons that I bought are not what they were when I purchased them. I am pissed that I spent my cash to support a game that isn't supporting it's investors. A couple options: 1: Give a complete reset on all purchases. Give back all gold, all experience, and reset loadouts. 2: Give players who spent gold the opportunity to make a refund for their purchases. Also, players should be able to change their names without the need for a real money purchase. _________________
Mon Apr 23, 2012 7:33 pm

Xeriel Joined: Wed Nov 16, 2011 8:36 pm Posts: 577	Re: Is Hi-Rez trying to p*** off its paying players? You're not an "investor", you're a customer and you bought something and received it. I'm sure you don't go bitching at your local store about being forced to buy bread daily, clearly if you paid for it once you should be entitled for every consecutive loaf. _________________ In game: Ashur (EU servers)
Mon Apr 23, 2012 7:36 pm

irimi Joined: Thu Mar 08, 2012 1:37 am Posts: 478	Re: Is Hi-Rez trying to p*** off its paying players? They're just following the standard model that everyone these days is using... where all gameplay items are accessible via playtime currency, and cosmetic stuff can only be bought by real money. Frankly, I think it's an idiotic model and that any company would be better off by allowing their customers to access everything with playtime currency. A reset/respec option would be absolutely lovely, but I highly doubt it's ever going to be implemented. Yet another one of those things that companies short-sightedly think would be detrimental to them. Xeriel wrote: I'm sure you don't go bitching at your local store about being forced to buy bread daily, clearly if you paid for it once you should be entitled for every consecutive loaf. No, but my local store would certainly allow me to exchange the product I bought for something of equal value within a reasonable timeframe, provided that it's in the same condition as when I bought it. And to be clear, I don't think bitching about it is necessarily justified. But some of these things would be absolutely great to do for the users/customers, and there's actually very little reason to not do them... the benefit/love you'll get from them will far outweigh whatever the perceived cost is of doing it. Many games have already moved away from the model of having players making relatively uninformed but permanent decisions. The same principle applies here too. Last edited by irimi on Mon Apr 23, 2012 7:42 pm, edited 2 times in total.
Mon Apr 23, 2012 7:39 pm

WitchDoctorVega Joined: Thu Jan 05, 2012 1:15 am Posts: 2482 Location: On the coast, NH Steam Gamer Name: ..WitchDoctor..	Re: Is Hi-Rez trying to p* off its paying players? skins = gold only every other d* thing in the game = gold OR XP _________________ CYBRIDS 4 LYF! Metagens 4 ever!
Mon Apr 23, 2012 7:39 pm

AyThree Joined: Sun Oct 31, 2010 4:32 pm Posts: 64	Re: Is Hi-Rez trying to p*** off its paying players? OP is a big girls blouse.
Mon Apr 23, 2012 8:20 pm

NKuga Joined: Thu Apr 15, 2010 12:55 pm Posts: 309	Re: Is Hi-Rez trying to p*** off its paying players? DOLZero wrote: initial whining Irrelevant. Quote: I am pissed that I spent my cash to support a game that isn't supporting it's investors. You are not an investor. You are a stakeholder, but that is apples and gigantic purple oranges. Quote: 1: Give a complete reset on all purchases. Give back all gold, all experience, and reset loadouts. 2: Give players who spent gold the opportunity to make a refund for their purchases. Why would they sacrifice future revenue to satiate an ignorant customer? Quote: Also, players should be able to change their names without the need for a real money purchase. Perhaps you don't really understand this business thing.
Mon Apr 23, 2012 8:30 pm

tangoliber Joined: Mon Sep 12, 2011 9:46 am Posts: 163	Re: Is Hi-Rez trying to p*** off its paying players? I knew back in November that cosmetics would be gold only. But anyway, its just cosmetics. It doesn't matter.
Mon Apr 23, 2012 8:34 pm

wooser Joined: Sun Jan 29, 2012 4:07 pm Posts: 695	Re: Is Hi-Rez trying to p*** off its paying players? I'd like to be able to get a refund on certain items, even if it's only an 80-50% one. Some guns I just plain don't like and never use despite having payed for them. This wouldn't be a problem if guns weren't $10 but they are and it'd be nice to be able to do. Again, 80-50%. Not 100%.
Mon Apr 23, 2012 8:36 pm

starlinvf Beta Tester Joined: Wed Dec 16, 2009 6:31 am Posts: 1478	Re: Is Hi-Rez trying to p*** off its paying players? bussssinesssss _________________ "Even if it is just a gimmick, you can bet it'll be a crowd pleaser to see a player's feet kick up in the air and initiate a top down attack."
Mon Apr 23, 2012 8:37 pm

sleepytime Joined: Fri Mar 26, 2010 3:36 pm Posts: 21	Re: Is Hi-Rez trying to p* off its paying players? I did like the xp reset they did when they implemented the new system. Like, I paid for the stealth spinfusor but I am never going to use it now that I have the nade launcher. However, you know d* well that new items are going to come out. They want you to buy more of them. _________________ ~~THANKS FOR READING MY POSTS AND GOD BLESS~~ check out my tumbler dot com website http://enjoyaberry.tumblr.com/
Mon Apr 23, 2012 9:36 pm

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Is Hi-Rez trying to p*** off its paying players?

Author

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DOLZero

Joined: Sun Mar 13, 2011 12:00 am
Posts: 494
Location: Hilly Terrain

Is Hi-Rez trying to p*** off its paying players?

I had no idea that there were going to be items in the game that are purchasable with gold only when I bought my $30 pack. At the time I figured I might as well just fill out my arsenal because I could always use my exp to buy stuff that came out later. Well release has come and gone, and not only is it impossible to change your name without real money purchases, but its impossible to pick up the new skins as well.

Now I don't have a problem with there being real money costs for cosmetic upgrades, but I do have a problem with not having the chance to purchase these upgrades with the gold that I spent money for. At least if I had some kind of notification that there were going to be items that I could only buy with gold I could have saved some instead of buying weapons and gear for classes that I rarely use. Hell, even some of those weapons that I bought are not what they were when I purchased them.

I am pissed that I spent my cash to support a game that isn't supporting it's investors.

A couple options:

1: Give a complete reset on all purchases. Give back all gold, all experience, and reset loadouts.

2: Give players who spent gold the opportunity to make a refund for their purchases.

Also, players should be able to change their names without the need for a real money purchase.

_________________

Mon Apr 23, 2012 7:33 pm

Xeriel

Joined: Wed Nov 16, 2011 8:36 pm
Posts: 577

Re: Is Hi-Rez trying to p*** off its paying players?

You're not an "investor", you're a customer and you bought something and received it.

I'm sure you don't go bitching at your local store about being forced to buy bread daily, clearly if you paid for it once you should be entitled for every consecutive loaf.

_________________
In game: Ashur (EU servers)

Mon Apr 23, 2012 7:36 pm

irimi

Joined: Thu Mar 08, 2012 1:37 am
Posts: 478

Re: Is Hi-Rez trying to p*** off its paying players?

They're just following the standard model that everyone these days is using... where all gameplay items are accessible via playtime currency, and cosmetic stuff can only be bought by real money.

Frankly, I think it's an idiotic model and that any company would be better off by allowing their customers to access everything with playtime currency.

A reset/respec option would be absolutely lovely, but I highly doubt it's ever going to be implemented. Yet another one of those things that companies short-sightedly think would be detrimental to them.

Xeriel wrote:

I'm sure you don't go bitching at your local store about being forced to buy bread daily, clearly if you paid for it once you should be entitled for every consecutive loaf.

No, but my local store would certainly allow me to exchange the product I bought for something of equal value within a reasonable timeframe, provided that it's in the same condition as when I bought it.

And to be clear, I don't think bitching about it is necessarily justified. But some of these things would be absolutely great to do for the users/customers, and there's actually very little reason to not do them... the benefit/love you'll get from them will far outweigh whatever the perceived cost is of doing it.

Many games have already moved away from the model of having players making relatively uninformed but permanent decisions. The same principle applies here too.

Last edited by irimi on Mon Apr 23, 2012 7:42 pm, edited 2 times in total.

Mon Apr 23, 2012 7:39 pm

WitchDoctorVega

Joined: Thu Jan 05, 2012 1:15 am
Posts: 2482
Location: On the coast, NH
Steam Gamer Name: ..WitchDoctor..

Re: Is Hi-Rez trying to p*** off its paying players?

skins = gold only
every other d*** thing in the game = gold OR XP

_________________
CYBRIDS 4 LYF! Metagens 4 ever!

Mon Apr 23, 2012 7:39 pm

AyThree

Joined: Sun Oct 31, 2010 4:32 pm
Posts: 64

Re: Is Hi-Rez trying to p*** off its paying players?

OP is a big girls blouse.

Mon Apr 23, 2012 8:20 pm

NKuga

Joined: Thu Apr 15, 2010 12:55 pm
Posts: 309

Re: Is Hi-Rez trying to p*** off its paying players?

DOLZero wrote:

initial whining

Irrelevant.

Quote:

I am pissed that I spent my cash to support a game that isn't supporting it's investors.

You are not an investor. You are a stakeholder, but that is apples and gigantic purple oranges.

Quote:

1: Give a complete reset on all purchases. Give back all gold, all experience, and reset loadouts.

2: Give players who spent gold the opportunity to make a refund for their purchases.

Why would they sacrifice future revenue to satiate an ignorant customer?

Quote:

Also, players should be able to change their names without the need for a real money purchase.

Perhaps you don't really understand this business thing.

Mon Apr 23, 2012 8:30 pm

tangoliber

Joined: Mon Sep 12, 2011 9:46 am
Posts: 163

Re: Is Hi-Rez trying to p*** off its paying players?

I knew back in November that cosmetics would be gold only. But anyway, its just cosmetics. It doesn't matter.

Mon Apr 23, 2012 8:34 pm

wooser

Joined: Sun Jan 29, 2012 4:07 pm
Posts: 695

Re: Is Hi-Rez trying to p*** off its paying players?

I'd like to be able to get a refund on certain items, even if it's only an 80-50% one. Some guns I just plain don't like and never use despite having payed for them. This wouldn't be a problem if guns weren't $10 but they are and it'd be nice to be able to do.

Again, 80-50%. Not 100%.

Mon Apr 23, 2012 8:36 pm

starlinvf

Beta Tester

Joined: Wed Dec 16, 2009 6:31 am
Posts: 1478

Re: Is Hi-Rez trying to p*** off its paying players?

bussssinesssss

_________________
"Even if it is just a gimmick, you can bet it'll be a crowd pleaser to see a player's feet kick up in the air and initiate a top down attack."

Mon Apr 23, 2012 8:37 pm

sleepytime

Joined: Fri Mar 26, 2010 3:36 pm
Posts: 21

Re: Is Hi-Rez trying to p*** off its paying players?

I did like the xp reset they did when they implemented the new system.

Like, I paid for the stealth spinfusor but I am never going to use it now that I have the nade launcher.

However, you know d*** well that new items are going to come out. They want you to buy more of them.

_________________
~~THANKS FOR READING MY POSTS AND GOD BLESS~~

check out my tumbler dot com website http://enjoyaberry.tumblr.com/

Mon Apr 23, 2012 9:36 pm

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Is Hi-Rez trying to p*** off its paying players?