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*** The BIG Fix Post ***
Author	Message
abcabcabc339 Joined: Fri Jan 20, 2012 6:53 pm Posts: 2	Re: * The BIG Fix Post * well apparently my post got deleted because a) i said something negative about tribes b) you cant help me but most likely c) both is this china?
Sun Aug 12, 2012 7:35 am

abcabcabc339 Joined: Fri Jan 20, 2012 6:53 pm Posts: 2	Re: * The BIG Fix Post * well ill just type out the whole thing again sometimes when i pause the game i get the pause screen but with no menu options(classes, class select, etc.) there is still the experience username gold and rank bar at the top. there is still active class bar at the bottom. there is still the 4 transparent buttons such as add gold back to game and whatnot. i can open the console and send messages but nothing else is interacting with me. how to fix? happens round every 20 minutes. I'm not going to say anything slightly negative because that would anger CommieRez studios. Thay r awsum rainbow dinosaurs hoo r really smart.
Sun Aug 12, 2012 7:43 am

Cyberlink Community Agent Joined: Thu Feb 10, 2011 5:27 pm Posts: 3169 Location: Dallas, TX USA Steam Gamer Name: Cyberlink119	Re: * The BIG Fix Post * Have you tried to verify the game files? (Start game, gears in top right) _________________ I am a community volunteer. I am not a Hi-Rez employee. Views expressed by me are my own and do not necessarily reflect the views of Hi-Rez Studios or its affiliates. Issues? The BIG FIX Post -OR- Open a support ticket "Have this great friend, names Google, you two should meet."
Sun Aug 12, 2012 11:00 am

SpectrumOfChaos Joined: Wed Aug 15, 2012 12:18 pm Posts: 3	Re: * The BIG Fix Post * I installed a program that support sent me via email, to delete the game, restart my computer and install a new launcher, but the problem persists! I'm talking about that d*** "HiRezLauncher Stopped Working" and "HiRezDiagAndSupport stopped working" but now, instead of the launcher of the game make this error, it simply does not open! nothing appears, only loads for 3-6 seconds and stops. The funny thing is that the message of "HiRezDiagAndSupport" still exists, but the error message disappeared from the game launcher. And I tried everything from disabling the antivirus, disable the firewall, set exceptions, use CCleaner, reinstall the game several times (Smite Launcher), reinstall. NET Framework 4.0, try other versions of. NET Framework, install the update windows, update drivers, uninstall and install PhysX, close and open the update service in the launcher windows services, restart the computer several times and all kinds of prayer. If you help me, and help other players with the same problem, we will be eternally grateful. Looking forward to a response Spec.
Wed Aug 15, 2012 8:11 pm

Cyberlink Community Agent Joined: Thu Feb 10, 2011 5:27 pm Posts: 3169 Location: Dallas, TX USA Steam Gamer Name: Cyberlink119	Re: * The BIG Fix Post * SpectrumOfChaos wrote: I installed a program that support sent me via email, to delete the game, restart my computer and install a new launcher, but the problem persists! I'm talking about that d*** "HiRezLauncher Stopped Working" and "HiRezDiagAndSupport stopped working" but now, instead of the launcher of the game make this error, it simply does not open! nothing appears, only loads for 3-6 seconds and stops. The funny thing is that the message of "HiRezDiagAndSupport" still exists, but the error message disappeared from the game launcher. And I tried everything from disabling the antivirus, disable the firewall, set exceptions, use CCleaner, reinstall the game several times (Smite Launcher), reinstall. NET Framework 4.0, try other versions of. NET Framework, install the update windows, update drivers, uninstall and install PhysX, close and open the update service in the launcher windows services, restart the computer several times and all kinds of prayer. If you help me, and help other players with the same problem, we will be eternally grateful. Looking forward to a response Spec. When did you install the bit of Hirez software? (Initial software load date.) _________________ I am a community volunteer. I am not a Hi-Rez employee. Views expressed by me are my own and do not necessarily reflect the views of Hi-Rez Studios or its affiliates. Issues? The BIG FIX Post -OR- Open a support ticket "Have this great friend, names Google, you two should meet."
Thu Aug 16, 2012 1:02 am

SpectrumOfChaos Joined: Wed Aug 15, 2012 12:18 pm Posts: 3	Re: * The BIG Fix Post * Cyberlink wrote: SpectrumOfChaos wrote: I installed a program that support sent me via email, to delete the game, restart my computer and install a new launcher, but the problem persists! I'm talking about that d*** "HiRezLauncher Stopped Working" and "HiRezDiagAndSupport stopped working" but now, instead of the launcher of the game make this error, it simply does not open! nothing appears, only loads for 3-6 seconds and stops. The funny thing is that the message of "HiRezDiagAndSupport" still exists, but the error message disappeared from the game launcher. And I tried everything from disabling the antivirus, disable the firewall, set exceptions, use CCleaner, reinstall the game several times (Smite Launcher), reinstall. NET Framework 4.0, try other versions of. NET Framework, install the update windows, update drivers, uninstall and install PhysX, close and open the update service in the launcher windows services, restart the computer several times and all kinds of prayer. If you help me, and help other players with the same problem, we will be eternally grateful. Looking forward to a response Spec. When did you install the bit of Hirez software? (Initial software load date.) I installed this date: 08/15/2012 04:06 PM
Thu Aug 16, 2012 12:16 pm

Cyberlink Community Agent Joined: Thu Feb 10, 2011 5:27 pm Posts: 3169 Location: Dallas, TX USA Steam Gamer Name: Cyberlink119	Re: * The BIG Fix Post * You could try a system restore to a date earlier than that date and attempt a reinstall after it completes... Just in case the Last Resort Uninstaller missed something or altered something unintended. _________________ I am a community volunteer. I am not a Hi-Rez employee. Views expressed by me are my own and do not necessarily reflect the views of Hi-Rez Studios or its affiliates. Issues? The BIG FIX Post -OR- Open a support ticket "Have this great friend, names Google, you two should meet."
Thu Aug 16, 2012 2:16 pm

Xavensis Joined: Fri Aug 24, 2012 5:41 pm Posts: 7	Re: * The BIG Fix Post * I have problems with " servers are unknown ( connecting ) " i did few reinstalls, changed directory of installs, shut downed firewall and antivirus and read this topic and nothing helps, maybe other suggestions?
Sat Aug 25, 2012 1:04 pm

Cyberlink Community Agent Joined: Thu Feb 10, 2011 5:27 pm Posts: 3169 Location: Dallas, TX USA Steam Gamer Name: Cyberlink119	Re: * The BIG Fix Post * Have you added both the launcher and the game to the allowed lists for both windows and your 3rd party software firewall/AV? That's usually the main cause.. _________________ I am a community volunteer. I am not a Hi-Rez employee. Views expressed by me are my own and do not necessarily reflect the views of Hi-Rez Studios or its affiliates. Issues? The BIG FIX Post -OR- Open a support ticket "Have this great friend, names Google, you two should meet."
Sat Aug 25, 2012 1:07 pm

Xavensis Joined: Fri Aug 24, 2012 5:41 pm Posts: 7	Re: * The BIG Fix Post * firewall and AV was shut downed, I add to firewall but don't to AV, but i have to when it is shut downed?
Sat Aug 25, 2012 1:09 pm

Display posts from previous: Sort by

*** The BIG Fix Post ***

Author

Message

abcabcabc339

Joined: Fri Jan 20, 2012 6:53 pm
Posts: 2

Re: *** The BIG Fix Post ***

well apparently my post got deleted because

a) i said something negative about tribes

b) you cant help me

but most likely c) both

is this china?

Sun Aug 12, 2012 7:35 am

abcabcabc339

Joined: Fri Jan 20, 2012 6:53 pm
Posts: 2

Re: *** The BIG Fix Post ***

well ill just type out the whole thing again

sometimes when i pause the game i get the pause screen but with no menu options(classes, class select, etc.) there is still the experience username gold and rank bar at the top. there is still active class bar at the bottom. there is still the 4 transparent buttons such as add gold back to game and whatnot. i can open the console and send messages but nothing else is interacting with me. how to fix? happens round every 20 minutes. I'm not going to say anything slightly negative because that would anger CommieRez studios. Thay r awsum rainbow dinosaurs hoo r really smart.

Sun Aug 12, 2012 7:43 am

Cyberlink

Community Agent

Joined: Thu Feb 10, 2011 5:27 pm
Posts: 3169
Location: Dallas, TX USA
Steam Gamer Name: Cyberlink119

Re: *** The BIG Fix Post ***

Have you tried to verify the game files? (Start game, gears in top right)

_________________

I am a community volunteer. I am not a Hi-Rez employee. Views expressed by me are my own and do not necessarily reflect the views of Hi-Rez Studios or its affiliates.

Issues? The BIG FIX Post -OR- Open a support ticket

"Have this great friend, names Google, you two should meet."

Sun Aug 12, 2012 11:00 am

SpectrumOfChaos

Joined: Wed Aug 15, 2012 12:18 pm
Posts: 3

Re: *** The BIG Fix Post ***

I installed a program that support sent me via email, to delete the game, restart my computer and install a new launcher, but the problem persists! I'm talking about that d*** "HiRezLauncher Stopped Working" and "HiRezDiagAndSupport stopped working" but now, instead of the launcher of the game make this error, it simply does not open! nothing appears, only loads for 3-6 seconds and stops. The funny thing is that the message of "HiRezDiagAndSupport" still exists, but the error message disappeared from the game launcher.
And I tried everything from disabling the antivirus, disable the firewall, set exceptions, use CCleaner, reinstall the game several times (Smite Launcher), reinstall. NET Framework 4.0, try other versions of. NET Framework, install the update windows, update drivers, uninstall and install PhysX, close and open the update service in the launcher windows services, restart the computer several times and all kinds of prayer. If you help me, and help other players with the same problem, we will be eternally grateful.

Looking forward to a response
Spec.

Wed Aug 15, 2012 8:11 pm

Cyberlink

Community Agent

Joined: Thu Feb 10, 2011 5:27 pm
Posts: 3169
Location: Dallas, TX USA
Steam Gamer Name: Cyberlink119

Re: *** The BIG Fix Post ***

SpectrumOfChaos wrote:

When did you install the bit of Hirez software? (Initial software load date.)

Thu Aug 16, 2012 1:02 am

SpectrumOfChaos

Joined: Wed Aug 15, 2012 12:18 pm
Posts: 3

Re: *** The BIG Fix Post ***

Cyberlink wrote:

SpectrumOfChaos wrote:

When did you install the bit of Hirez software? (Initial software load date.)

I installed this date: 08/15/2012 04:06 PM

Thu Aug 16, 2012 12:16 pm

Cyberlink

Community Agent

Joined: Thu Feb 10, 2011 5:27 pm
Posts: 3169
Location: Dallas, TX USA
Steam Gamer Name: Cyberlink119

Re: *** The BIG Fix Post ***

You could try a system restore to a date earlier than that date and attempt a reinstall after it completes...

Just in case the Last Resort Uninstaller missed something or altered something unintended.

Thu Aug 16, 2012 2:16 pm

Xavensis

Joined: Fri Aug 24, 2012 5:41 pm
Posts: 7

Re: *** The BIG Fix Post ***

I have problems with " servers are unknown ( connecting ) " i did few reinstalls, changed directory of installs, shut downed firewall and antivirus and read this topic and nothing helps, maybe other suggestions?

Sat Aug 25, 2012 1:04 pm

Cyberlink

Community Agent

Joined: Thu Feb 10, 2011 5:27 pm
Posts: 3169
Location: Dallas, TX USA
Steam Gamer Name: Cyberlink119

Re: *** The BIG Fix Post ***

Have you added both the launcher and the game to the allowed lists for both windows and your 3rd party software firewall/AV?

That's usually the main cause..

Sat Aug 25, 2012 1:07 pm

Xavensis

Joined: Fri Aug 24, 2012 5:41 pm
Posts: 7

Re: *** The BIG Fix Post ***

firewall and AV was shut downed, I add to firewall but don't to AV, but i have to when it is shut downed?

Sat Aug 25, 2012 1:09 pm

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